Web Survey Bibliography
Title Internet Panels, Professional Respondents, and Data Quality
Author Matthijsse, S.; De Leeuw, E. D.; Hox, J.
Source Methodology, 11, 3, pp. 81-88
Year 2015
Access date 04.01.2017
Abstract Most web surveys collect data through nonprobability or opt-in online panels, which are characterized by self-selection. A concern in online research is the emergence of professional respondents, who frequently participate in surveys and are mainly doing so for the incentives. This study investigates if professional respondents can be distinguished in online panels and if they provide lower quality data than nonprofessionals. We analyzed a data set of the NOPVO (Netherlands Online Panel Comparison) study that includes 19 panels, which together capture 90% of the respondents in online market research in the Netherlands. Latent class analysis showed that four types of respondents can be distinguished, ranging from the professional respondent to the altruistic respondent. A profile of professional respondents is depicted. Professional respondents appear not to be a great threat to data quality.
Access/Direct link Journal Homepage (abstract) / (full text)
Year of publication2015
Bibliographic typeJournal article
Web survey bibliography - De Leeuw, E. D. (27)
- Estimating the Impact of Measurement Differences Introduced by Efforts to Reach a Balanced Response...; 2017; Kappelhof, J. W. S.; De Leeuw, E. D.
- Mixed Mode Research: Issues in Design and Analysis; 2016; Hox, J.; De Leeuw, E. D.; Klausch, L. T.
- Dropouts in Longitudinal Surveys; 2016; Lugtig, P. J.; De Leeuw, E. D.
- Internet Panels, Professional Respondents, and Data Quality; 2015; Matthijsse, S.; De Leeuw, E. D.; Hox, J.
- Mode System Effects in an Online Panel Study: Comparing a Probability-based Online Panel with two Face...; 2015; Struminskaya, B.; De Leeuw, E. D.; Kaczmirek, L.
- Pret met panels [Fun online]; 2013; Roberts, A., de Leeuw, E. D., Hox, J., Klausch, L. T., de Jongh, A.
- Leuker kunnen wij het wel maken. Online vragenlijst design: standaard matrix of scrollmatrix (We can...; 2013; Roberts, A., de Leeuw, E. D., Hox, J., Klausch, L. T., de Jongh, A.
- Internet Coverage and Coverage Bias in Europe: Developments Across Countries and Over Time; 2013; Mohorko, A., de Leeuw, E. D.,Hox, J.
- Random versus Systematic Error in a Mixed Mode Online-Telephone Survey; 2013; Hox, J., Scherpenzeel, A., Boeve, A., Boeve, A., de Leeuw, E. D.
- Mode Effects in Mixed-Mode Surveys: Prevention, Diagnostics, and Adjustment 1; 2013; de Leeuw, E. D., Dillman, D. A., Schouten, B.
- Does one really know?: Avoiding noninformative answers in a reliable way.; 2013; de Leeuw, E. D., Boevee, A., Hox, J.
- Counting and Measuring Online: The Quality of Internet Surveys; 2012; De Leeuw, E. D.
- Design of Web Questionnaires: Matrix Questions or Single Question Formats ; 2012; de Leeuw, E. D., Hox, J., Klausch, L. T., Roberts, A., de Jongh, A.
- Professional Respondents in Internet Panels: Who are They and What Do They Do to Our Data?; 2012; de Leeuw, E. D., Matthijsse, S.
- Question or Mode Effects in Mixed-Mode surveys: A Cross-cultural study in the Netherlands, Germany,...; 2012; de Leeuw, E. D., Nicolaas, G., Campanelli, P., Hox, J.
- Matrix vs. Single Question Formats in Web Surveys: Results from a large scale experiment; 2012; Klausch, L. T., de Leeuw, E. D., Hox, J., de Jongh, A., Roberts , A.
- Flexibility of Web Surveys: Probing 'do-not-know' over the Phone and on the Web; 2011; Hox, J., de Leeuw, E. D.
- Mode Effect or Question Wording? Measurement Error in Mixed Mode Surveys; 2011; de Leeuw, E. D., Hox, J., Scherpenzeel, A.
- Measurement Error in Mixed Mode Surveys: Mode or Question Format?; 2011; de Leeuw, E. D., Hox, J.
- Online Interviewing through Access Panel: Quantity and Quality Assurance; 2009; Petric, I., Appel, M., de Leeuw, E. D.
- Reducing Measurement Errors in Surveys; 2009; De Leeuw, E. D.
- Missing data; 2008; de Leeuw, E. D., Hox, J.
- The influence of advance letters on response in telephone surveys; 2007; de Leeuw, E. D., Callegaro, M., Hox, J., Korendijk, E., Lensvelt-Mulders, G. J.
- Have Telephone Surveys a Future in the 21-th century?; 2002; de Leeuw, E. D., Lepkowski, J. M., Kim, S.-W.
- Trends in household survey nonresponse: A longitudinal and international comparison; 2001; de Leeuw, E. D., de Heer, W.
- The effect of computer-assisted interviewing on data quality: A review.; 1995; de Leeuw, E. D., Hox, J., Snijkers, G.
- Data Quality in Mail, Telephone and Face to Face Surveys; 1992; De Leeuw, E. D.